Once your order has been received one of our specialist will be in touch to gather more information like design concept and what goals you had in mind. Once you are satisfied with the design concept you will be provided with a link where you can see the updates to your product in real time. Once your approval is obtained for the design a payment will be requested and the remainder of the work will proceed. The 30 day money back guarantee will start from when the the final product is delivered. Your plan may be changed at any time and will take place on your next billing cycle.