- The chat agent is a automated program. The visitor on your website can have a conversation with your chat agent. The chat agent automatically grabs your customers attention the moment they enter your site. They will have questions and answers for your visitor to help them navigate your website, book an appointment and gather important data from your customer, such as their name, email and phone number. This is sure to increase your customer base, reduce your labor costs and increase your profits.
Yes, there is a 30 day money back guarantee if you are not 100% satisfied with your chat agent. See here for more information.
This is based on a customizable chat flow unique to your business. Depending on what your visitor says the chat agent responds as thought they are live person.
Yes, with select plans you can access detailed reports and analytics to obtain information on who is browsing your website and can use this information to increase your profits.
Customers frequently abandon websites when unsure where information they are looking for is. And many abandon their shopping carts. The chat agent will pointing them in the right direction to help them find the information they are seeking. They also recognize when the customers mouse is leaving your website to quickly grab their attention back by offering discounts if you choose.
Yes, it’s possible depending on the package you choose for your chat agent to speak with your customers in up to 25 languages. This is by detecting the country IP address from the customer that visits your website.
No, you are not locked into a contract. From the time you cancellation notice is received by one of our staff members we will cancel your account effective your next billing date.
Yes, you are free to change your plan at anytime to suite your business needs. Once we receive the request to change your plan we will make the change within 72 hours.
In the unlikely event that you should encounter any problems and depending on the plan you choose, yes, you can get support in as little as 1 hour.
